Good Afternoon from Jefferson City:
Thanks to our ETS Client Services Director -- Nathan Estel, we have been able to identify and clarify some recent concerns about Registration for the Praxis II Assessments. There were basically two concerns and I will address each of them. Please review and share this email with your campus colleagues as well as your students.
Interruptions in Registration Process: The Registration Process is conducted at the ETS Office in Princeton. ETS as well as other commercial and residential customers were experiencing delays and/or interruptions in both the telephone and on-line registration process due to power outages with Verizon. They have posted information on the website informing students of those problems. In addition, ETS extended the Registration Deadline through the weekend to December 19, 2011. Hopefully things will have been completely ironed out by now.
Registration of the SLLA at a New Test Center: This is a totally different situation than the one listed above. The On-Line Registration Process has been recently updated as part of moving to computer-based test administration. Some complications have developed in getting students registered for the SLLA for at least one of the new test centers. Our ETS colleagues are continuing to work through the situation which involves multiple websites within the ETS Registration System.
Keep Sharing These Concerns: Please continue to let me know if your candidates are having problems getting registered. It is important for you to share the following information with me regarding those concerns:
· Name of Student
· Test Title & Code
· When they tried to register and/or call ETS
· Which test site?
This information helps our colleagues at ETS in trying to trace down what is happening in the world of on-line registration.
Thanks for your patience and understanding while these concerns are remedied one candidate at a time. As we learned when we activated our on-line certification process, some gremlins will appear and sometimes it takes awhile for that to happen.
Gale "Hap" Hairston, Ed.D.
Director -- Educator Preparation
Office of Educator Quality
Missouri Department of Elementary and Secondary Education
205 Jefferson Street, P.O. Box 480
Jefferson City, Missouri 65102-0480
Office: 573-751-0371
Fax: 573-522-6526
Gale.Hairston@dese.mo.gov